Refund Policy: 20 Days from Invoice Generation .
At 'Forvision', we are committed to delivering high-quality products and ensuring a satisfying shopping experience for our customers. However, we understand that sometimes a purchase may not meet your expectations. That's why we offer a * 20-day refund policy * to provide you with peace of mind when shopping with us.
To be eligible for a refund, please ensure the following:
1. Timeframe: Refund requests must be made within **20 days* of the invoice generation date. Any requests made after this period will unfortunately not be processed.
2. Condition of the Product: The item(s) must be unused, in their original condition, and in the original packaging with all tags, labels, and accessories intact.
3. Proof of Purchase : A copy of the original invoice or order confirmation must be provided to verify your purchase.
Certain items are not eligible for a refund. These include:
- Items marked as final sale or clearance.
- Products that have been used or altered from their original condition.
- Intimate wear, swimwear, food products or any other product category explicitly mentioned as non-returnable.
1. Contact Our Support Team : Send an email to care@forvision.in with your order details, including the invoice number, the reason for the refund request, and any supporting documentation or photos, if applicable.
2. Return the Product : Upon approval of your refund request, you will be provided with instructions on how to return the product to us. Please ensure it is packaged securely to avoid any damage during transit.
3. Refund Processing: Once we receive the returned product and verify its condition, we will process your refund. Refunds will be issued via the customer's account details within **7-10 business days* of the product's arrival at our facility.
- Refunded Orders : In most cases, the original shipping cost is non-refundable.
- Return Shipping : The customer is responsible for return shipping costs unless the return is due to an error on our part, such as receiving a defective or incorrect item.
- We recommend using a trackable shipping service when returning items to ensure the package reaches us safely.
- Refund requests made beyond the 20-day period will not be accepted, and any returned product will be sent back at the customer's expense.
- Thank you for shopping with 'Forvision'. We appreciate your business and are always here to assist with any questions or concerns regarding our refund policy. For more information or support, feel free to reach out to our customer service team at care@forvision.in .